"The driver was not at the appointed meeting spot, We were on time, and when we reached out, they claimed we were late, then refused to send the driver back or provide a refund. A total and complete rip off."
"Convenient service. Would just request that the driver doesn't call at the exact time of pickup, I received a text, a call should be reserved for if the passenger is more than 5min late. Not good to have your phone going off at 5am when others are asleep"